Computers & Printers
Activation of Your Western account
All students must activate their account through the Western Identity Manager. If you have not done this, you will not have access to campus services, for example, the online Student Center and wireless internet.
C: Drive in Social Science
Do not store anything on the C: drive...When you log off, nothing will be saved. Use the H: drive or your own storage device.
Manage Your Password
As a graduate student registered in a Social Science department, you should be able to login at any computer in Social Science Building, and in any classroom on campus. Keep in mind that some facilities on campus, such as computer labs, may be restricted to users who are in a specific university unit, or are students or instructors in specific classes etc.
Bearing this in mind, if you are experiencing difficulty logging on to campus computers, first use the Western Identity Manager and Password Management Tools to make sure the password you are using is valid. If you, or your personal wireless devices have attempted to login using incorrect credentials three times, the system will automatically lock out your id for a set time. If you suspect your account is locked, you can 1) visit Amy Jacob in SSC 5302, 2) go to Social Science Technology Services in SSC 1228 or 3) go to the Western Technology Services Help Desk just inside the front door of the Support Services Building across Western Road. Any of these tech support resources can help you find out if your account is locked and can help you fix the problem.
Remote Access to Social Science Network & Data Services
Software programs that are available on campus can also be accessed off campus. Some can be used through Social Science remote access service. Visit the Social Science Technology Services web site for details. Other software can be accessed through MyVLab. Visit Western Technology Services MyVLab page for detailed instructions and support. Both of these services allow you to connect your computer drives and local printer to use while remotely using the server software, but you need to select these options before connecting to the server. If the documentation provided on these pages does not have the details you need, you can 1) visit Amy Jacob in SSC 5302, 2) go to Social Science Technology Services in SSC 1228 or 3) for MyVLab help, go to the Western Technology Services Help Desk just inside the front door of the Support Services Building across Western Road.
On Campus Wireless Internet Access
How do I access wireless internet with my laptop, phone, or tablet? See Western Technology Services instructions for specific devices and operating systems.
You can print to the copier in room SSC 5306 from your personal laptop (see Amy Jacob in SSC 5302 for help with setup). Choose TOSHIBA es3505 (5307), using your personal code (provided to you at the start of your program). Black copies are 5 cents/page, billed by our Administrative Officer (colour copies are turned off by default). If you are required to do printing related to your teaching assistantship see Graduate Assistant or Administrative Officer for a separate printing code for that specific purpose.
I have a personal email account that I prefer using. Can I use it rather than my uwo account?
All email from Western will be sent to your @uwo.ca account (and you are responsible for accessing this information). It is an easy process to forward your Western account to another account. Refer to Western Technology Services Email Settings instructions.